Cali Horse Festival Privacy Policy

Effective Date: 8/28/2025

Cali Horse Festival (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase tickets, or participate in festival-related activities.

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Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details when purchasing tickets or submitting vendor applications.

• Non-Personal Information: Browser type, device information, IP address, and site usage data collected through cookies and analytics tools.

• Submitted Content: Messages sent through our contact form, vendor applications, or other festival-related submissions.

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How We Use Your Information

We use the information we collect to:

• Process ticket purchases and vendor applications

• Communicate important festival updates, schedules, and announcements

• Respond to inquiries and provide customer support

• Improve our website, services, and overall festival experience

• Send promotional offers or newsletters (you may opt out at any time)

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Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Service Providers: Trusted partners who process payments, manage ticketing, or provide technical support.

• Legal Compliance: When required by law, court order, or government request.

• Festival Partners: Limited information may be shared with sponsors or vendors for operational purposes only.

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Cookies & Tracking

Our website uses cookies and similar technologies to enhance user experience, track site usage, and improve marketing. You can adjust cookie settings in your browser at any time.

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Third-Party Links

The Cali Horse Festival website may contain links to third-party websites (such as social media, sponsors, or vendors). We are not responsible for the privacy practices or content of these external sites.

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Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

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Children’s Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children. If we discover such information has been collected, we will delete it promptly.

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Your Choices

• You may opt out of marketing emails by clicking “unsubscribe” in any message.

• You may request access, correction, or deletion of your personal information by contacting us.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:
📧 info@calihorsefest.com or visit our Contact Us page.